One assistant.
Across every conversation.
Sayvy AI’s Core Agent powers your inbox across chat and voice, maintaining shared context so conversations never reset.
Responds consistently, executes workflows, and brings in your team the moment a person is needed.
One agent persona across chat and voice.
Whether customers type in webchat or speak on a phone call, they interact with the identical agent identity, rules, and knowledge.
Inbox Chat
Webchat, mobile widgets, and WhatsApp. Handles rich text, quick replies, structured forms, and async check-ins.
Real-Time Voice
Sub-800ms conversational phone calls with natural turn-taking, barge-in recognition, and instant CRM context retrieval.
Context follows the person, not the channel.
Memory is shared context attached to the person and their active conversation. An order number shared in chat is immediately available when they call.
Person-attached continuity
Order numbers, unresolved requests, and preferences bridge seamlessly between chat and voice sessions.
Strict privacy & lifecycle scoping
Memory is scoped strictly to the person's active conversation lifecycle. Details are never stored indefinitely or shared across users.
Full team governance
Inspect active memory keys, update customer details in real time, or flush temporary states anytime.
Built to resolve, not just deflect.
Answers accurately, gathers missing details, executes backend actions, and escalates gracefully.
Answers Questions
Interprets current intent and conversation history. Grounded in verified docs with zero hallucinations.
- Knowledge-grounded
- Semantic intent parsing
Collects Details
Interactively requests missing order numbers, booking dates, or technical repro steps before running workflows.
- Interactive slot filling
- Real-time field validation
Follows Workflows
Executes CRM updates, appointment bookings, webhook triggers, and ticket status changes securely.
- Multi-step API actions
- Two-way CRM sync
Hands Off to People
Detects complexity, sentiment shifts, or explicit requests and routes to human teammates with full transcript context.
- Zero context loss
- Instant team alerts
Full visibility. Step in whenever needed.
Monitor live conversations across chat and voice with instantaneous 1-click human takeover.
Live stream monitoring
Watch real-time transcripts stream in with live sentiment indicators and confidence ratings.
Single-click instant takeover
Pause the AI agent and claim the conversation in one click, without interrupting the customer.
Custom escalation thresholds
Set deterministic rules for VIP tiers, refunds, and sensitive requests to trigger immediate human review.
Chat to voice: Seamless continuity without repeating details.
See how context carries from a webchat message to an incoming phone call 15 minutes later.
Customer begins in chat
Voice call answered with instant context
Deploy Sayvy Core Agent in three steps.
Connect your channels, configure conversation guardrails, and give your team an intelligent copilot that operates with sub-800ms speed.
Connect Channels
Plug into your website inbox, Meta WhatsApp Cloud API, and SIP telephony numbers with official webhooks.
Configure Memory & Rules
Define retention TTLs, customer privacy boundaries, and automated handoff triggers for your human team.
Run with 1-Click Control
Activate autonomous resolution with live transcript oversight and single-click takeover from your team cockpit.